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Shipping Methods, Costs & Timing (US Only)
We offer several methods for shipping your orders at Headsets123.com
- Standard - 3 to 7 business days ($2.95) or FREE for orders over $50
- Expedited - 2 to 3 business days ($15.95)
- UPS 2 Day* - Calculated at check out before entering credit card
- UPS 3 Day* - Calculated at check out before entering credit card
- UPS Next Day* - Calculated at check out before entering credit card
- Canada - Calculated at check out before entering credit card. Allow 7 business days.
- Puerto Rico - Calculated at check out before entering credit card
- Due to increased fraud, Next Day and 2 Day air shipments will only ship to the billing address regardless of the shipping address entered.
- Please note, Standard and Expedited shipping methods indicate the average transit time after the order has been processed and shipped.
- Standard and Expedited times are not guaranteed. For specific day delivery please use UPS 1,2 or 3 day.
- Time in transit for shipments outside the US cannot be estimated due to customs and brokerage that are beyond our control.
- Free Shipping only applies to orders you keep. Orders that are returned will incur the actual shipping charges.
- Packages returned as "Refused" or "Undeliverable as Addressed" will incur a 35% restock fee if you decide not to reship. Any reship fees will be the receivers responsibility.
Shipping and Delivery
We ship items out as soon as possible, orders shipped using our Standard shipping method (US Only) may take up to 2 business days all other shipping methods usually ship within 1 business day. If we anticipate a lead time longer than a few days we will contact you. You should receive an email confirming your order shortly after you've placed it. If you don't receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information. In most cases you should be able to track your package and see an estimated arrival date.
*UPS Air delivers on business days only, no weekend or holiday delivery. Example, an order placed on a Thursday after 12 noon PST for Next Day air would not ship until Friday for Monday delivery.
Standard and Expedited Delivery times are estimates and are not guaranteed. Shipping charges are not refundable.
How do I track a package?
Click the "My Account" link at the top of this page, log in and click the Review Order/Track Packages link.
Signature Requirement
All items may be shipped signature required, please plan accordingly. We will be happy to remove the signature requirement on request; please contact us and be sure to include your order number. Please note that, in this case, you will be accepting responsibility if anything were to happen to the package.
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International Shipments
We do ship internationally, to just about any location that trades with the United States. For security purposes ALL orders shipping outside the US must be placed on our website. If you do not see your country listed please contact us.
There are a few things to be aware of, however: you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can't give you an estimate of the cost, because it varies widely around the world. Please do your research so you're ready to get your package cleared through customs, and have an idea of what the additional cost will be. Contact us for a shipping quote |
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