Our Return Policy

We offer a "No Hassle" 30 day Return Policy:

If you are not satisfied with any product, for any reason, you may return your order within 30 days of the order ship date.

See My Account to print a copy of your Invoice/Orders must be received within 30 days of original ship date to receive a refund.

How long does it take to receive my refund?
You should expect to receive your refund in the same method you paid for your order within 1-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

This time period includes:

  • the transit time for us to receive your return from the shipper (1-7 days) average.
  • the time it takes us to process your return once we receive it (2-3 days) average
  • and the time it takes your bank to process our refund request (you will need to contact them for this info) (7-? days)


Undeliverable as addressed:
Packages returned as undeliverable as addressed will incur a 15% restock fee if you decide not to reship. Any reship fees will be the receivers responsibility.

Please note:

    • Orders received after 30 days of invoice date will receive store credit only. (Sorry, no exceptions). No credit for items returned after 45 days.
    • Products must be returned in NEW condition with original product box and all original manufacturers� inserts including manuals, cables, warranty card, static bags and any other inserts just as they were received. No credit will be given if these conditions are not met.
    • Please do not use the product box as a shipping container for the return if it was not shipped that way.
    • A 15% restock fee will be applied to cover administration and credit card fees to non defective product returns.
    • If Free Shipping was applied to your order the actual shipping costs will be subtracted from your refund/credit.
    • Orders which received free or discounted shipping will be charged the actual shipping charges.
    • Shipping charges paid are not refundable.
    • Special orders and single orders exceeding $1000 are final and are non refundable.
    • Please allow 1 billing cycle to see your credit.


    Return to:

    Headsets123
    Your order #
    449 Mitchell Dr.
    Coupeville, WA 98239

    By using our website you agree to all policies.